Repair Coordinator

Seattle Aviation Solutions

United Arab Emirates, Dubai

2-5 Years

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Job Description

About Seattle Aviation Solutions (SAS):

Seattle Aviation Solutions (SAS) is a leading global distributor of aftermarket parts for business and commercial aircraft. Headquartered in Seattle, with operational hubs in Dubai and Turkey, SAS is committed to providing exceptional service and quality products to its clients worldwide.

Position: Repair Coordinator

We are looking for a sharp, detail-driven Repair Coordinator to join our growing repair function. Reporting directly to the Repair Director, you will play a hands-on role in managing our in-house repair program across a high volume of commercial and business aviation components. You will coordinate with MRO vendors, negotiate pricing, manage repair turnaround timelines, and work closely with customers to understand their operational needs and AOG priorities.

This is a critical role within an aviation aftermarket operation that moves fast and demands precision. You need to understand the technical side of component repair, know when to push on pricing and when to hold, and bring the kind of organizational discipline that keeps dozens of repair orders, vendor quotes, and customer commitments from falling through the cracks.

This role requires direct aviation MRO or aftermarket repair experience. Backgrounds limited to non-aviation industries will not meet the requirements.

Responsibilities

Manage the full lifecycle of repair orders from initial intake through vendor assignment, quoting, approval, tracking, and return to serviceable condition.
Coordinate with FAA/EASA-certified repair stations and MRO vendors to obtain quotes, negotiate repair pricing, and establish competitive turnaround times.
Evaluate repair vs. replace decisions by analyzing vendor quotes against unit value, market pricing, and customer budget expectations.
Track and expedite open repair orders across multiple vendors simultaneously, keeping internal teams and customers informed on status, delays, and ETAs.
Work directly with customers to understand urgency levels, AOG situations, and specific technical requirements tied to their fleet or operational needs.
Review and verify all incoming repair documentation, including 8130-3 tags, teardown reports, bench test results, and vendor correspondence for accuracy and compliance.
Maintain detailed and accurate records of all repair activity within the company's ERP or inventory management system, including costs, timelines, warranty status, and vendor performance data.
Negotiate pricing strategically with vendors, understanding when volume leverage, long-term relationships, or market conditions warrant pushing for better terms.
Monitor vendor performance on quality, turnaround, and cost, and flag issues or patterns that need escalation to the Repair Director.
Identify opportunities to add new repair vendors or capabilities that improve margins, reduce lead times, or expand our service offering.
Support the Repair Director in building out processes, reporting, and SOPs that bring greater structure and sophistication to the repair function.
Produce regular reporting on repair metrics including turnaround times, cost recovery, open order aging, vendor scorecards, and margin analysis.
Coordinate with sales, procurement, and warehouse teams to ensure repaired units are received, inspected, and returned to inventory or shipped to customers without delay.

Requirements

2-5+ years of experience in aviation repair coordination, MRO operations, parts operations, or aftermarket component management.
Strong working knowledge of FAA/EASA repair station processes, 8130-3 documentation, and aviation traceability standards.
Direct experience coordinating with Part 145 repair stations and understanding of component repair workflows (bench check, teardown, overhaul, modification).
Proven ability to negotiate vendor pricing and manage multiple repair vendors simultaneously across different component types.
Solid understanding of the aviation aftermarket, including market dynamics around rotable components, exchange programs, and repair vs. buy economics.
Excellent organizational skills with the ability to manage a high volume of concurrent repair orders without losing track of details or deadlines.
Strong communication skills; you can work effectively with vendors, customers, and internal teams across time zones and cultures.
Proficiency with ERP or inventory management systems (AvSight, Quantum, IFS, Component Control, or similar aviation-specific platforms).
Comfortable with Excel and able to build or maintain tracking tools, reports, and dashboards.
Ability to work in a fast-paced environment where priorities shift quickly based on customer AOG situations or market demand.

Preferred Qualifications

Experience working for an aviation parts distributor, trading company, or independent MRO in a repair management or coordination capacity.
Familiarity with OEM warranty claim processes, service bulletins, and airworthiness directives as they relate to component repair decisions.
Prior experience using ILS, PartsBase, or AvSight for sourcing, quoting, or repair tracking.
Exposure to international vendor management, including customs documentation and cross-border logistics for repair shipments.
Associate's or Bachelor's degree in Aviation Maintenance, Aeronautical Science, Supply Chain, Logistics, or a related field.

Benefits