About The Job
As a
Repairs Specialist/Artisan within our Care Services Team working out of our Warehouse in Dubai, you will play a pivotal role in preserving and enhancing the artistry that defines Louis Vuitton. You will deliver high-quality repair services and after-sales support, ensuring excellence in craftsmanship, lead times, and client satisfaction playing a key role in reinforcing brand trust through superior service.
Job responsibilities
Repair & Technical Execution
- Perform repairs on leather goods, accessories, watches, and jewelry.
- Manage engraving, hot stamping, and repair tracking systems.
- Maintain spare parts inventory and coordinate orders with Paris when required.
- Embody Louis Vuitton's values of craftsmanship, precision, and teamwork in all aspects of the role.
Service & Store Support
- Ensure quality, lead time, and prioritization of repairs.
- Communicate proactively with stores regarding repair status and delays.
- Contribute to continuous improvement of after-sales service.
Profile
- Technical background in repairs or craftsmanship.
- Detail-oriented with strong quality focus.
- Comfortable working in a fast-paced environment.
- Fluent in English.
Reference LVM33550
