Function
To assist in the coordination, documentation, and administrative execution of research projects across DDI. The Research Operations & Project Management Officer provides operational and logistical support, ensuring that project activities, documentation, and reporting are executed in compliance with institutional guidelines and within established timelines.
Responsibilities
- Support the day-to-day coordination of research operations and project management under guidance of the Acting ROPM Manager.
- Assist in tracking research proposals and projects to maintain accurate records, documentation, and dashboards.
- Prepare progress reports, summaries, and meeting minutes/action items to ensure quality reporting on ROPM related areas.
- Support efforts to maintain and update a streamlined project management platform, ensuring key reporting and monitoring measures are correct.
- Track research project key performance indicators with Principal Investigators, focusing on the institutional research workplan, milestone progress and projected completion timelines.
- Facilitate communication among research teams and administrative offices, serving as a liaison between the Research Sector and other DDI sectors when needed to support research operations and project management requirements.
- Provide administrative and logistical support for committees and internal/external board reviews in coordination with department heads and the CSO Office.
- Assist in monitoring the Research Sector budget.
- Maintain adherence to research compliance, institutional policies, and documentation standards.
- Support project progress updates, reviews processes and data archiving activities.
- Maintain organized digital and hardcopy filing systems.
- Contribute to updating project management and research operations templates and checklists.
- Assist in developing performance dashboards and tracking tools.
- Provide support to the ROPM Specialists and departmental leadership.
Required Skills and Expertise:
Required Skills and Competencies Core Skills (Research Sector):
- Organization, communication, and multitasking.
- Collaboration and teamwork.
- Accuracy and attention to detail.
Technical/ Role-Specific Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project).
- Familiarity with tracking systems and workflow tools.
- Basic knowledge of budgeting, operations, and reporting processes.
- Understanding of institutional research documentation requirements, compliance and quality control.
Supervisory Responsibilities
None. Works under the direct supervision of the Acting ROPM Manager or assigned Specialist.
Working Conditions/ Physical Requirements
Office-based with regular interaction across departments. May require extended hours to meet deadlines or support reporting cycles.
Other Comments:
Minimum Qualifications (Education and Experience)
- Bachelor's degree in Project Management, Business Administration, or a related discipline.
- Minimum 2 years of relevant experience in project coordination or research administration.
