WE ARE HIRING | RESERVATION SUPERVISOR – NEW OPENING
Location: Ras Al Khaimah, UAE
Type: Full Time
We are looking for an experienced Reservations Supervisor to join an exciting new Mediterranean restaurant & beach club concept opening in Ras Al Khaimah.
We are looking for someone organized, guest-focused, and confident managing a busy reservations operation. Pre-opening experience would be a strong plus.
Responsibilities
- Oversee the daily reservations operation and ensure all bookings are handled accurately
- Supervise and support the reservations team
- Manage guest inquiries, special requests, cancellations, and booking changes
- Coordinate closely with the restaurant and reception teams to maximize table availability
- Maintain accurate guest profiles and reservation records
- Ensure a high standard of communication and guest service across all channels
- Support the recruitment and training of the reservations team
- Assist with the pre-opening setup and implementation of reservation procedures
Qualifications
- Previous experience as a Reservations Supervisor or in a similar role within hospitality
- Experience in high-end, lifestyle, or standalone restaurants / beach clubs is preferred
- Strong knowledge of restaurant reservation systems
- Excellent communication and organizational skills
- Strong attention to detail and ability to work in a fast-paced environment
- Pre-opening experience is a plus
- UAE or Middle East experience is preferred
