Restaurant General Manager (MURU)

A Restaurant General Manager is responsible for managing the restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. He/She will serve as a brand ambassador for the company, representing the brand positively in a multitude of settings, being an opinion leader in his/her community, and providing feedback and insight on new products or services.

What will it be like to work for MURU

MURU is a new luxury lifestyle brand built around the elements (fire, ice, earth, air). It was created in partnership with the three-Michelin-star Chef Mauro Colagreco, whose restaurant, Mirazur, was awarded best restaurant in the world in 2019. MURU means the seeds of life, brought together by the elements. It offers an experience of its own, giving the guests an opportunity to discover the deep part of their own universe throughcreative recipes and quality products.

What will I be doing

As a Restaurant General Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for

A Restaurant General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service