Restaurant Team Leader

Organization- Hyatt Place Al Ula

Summary

We are looking for an experienced Restaurants Team Leader to support the opening of Hyatt Place AlUla.

Hyatt Place AlUla represents a significant milestone in Hyatt's expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Team Leader – Main Restaurant Service, you'll support the restaurant operations by supervising the service team, ensuring smooth daily service, maintaining high guest satisfaction standards, and delivering a consistent and memorable dining experience within the Food & Beverage department.

Key Responsibilities

• Supervise and coordinate daily restaurant service operations within the main dining outlet
• Lead, guide, and support waiters and service colleagues during service periods
• Ensure smooth table setup, guest seating, order taking, and food & beverage delivery
• Monitor service quality and ensure compliance with hotel standards and SOPs
• Assist in managing guest flow to ensure efficient seating and service turnaround
• Handle guest feedback, requests, and complaints in a professional and timely manner
• Coordinate closely with kitchen and bar teams to ensure smooth service execution
• Train and support team members to maintain service excellence and product knowledge
• Ensure cleanliness, hygiene, and proper setup of the restaurant at all times
• Support inventory control of operating equipment and service supplies
• Support pre-opening restaurant setup and operational readiness
  
  

Qualifications

Qualifications

• Previous experience in restaurant service within hotels or high-volume F&B operations
• Supervisory or team leadership experience is preferred
• Strong knowledge of food & beverage service standards and etiquette
• Excellent guest service and communication skills
• Ability to work in a fast-paced and high-pressure environment
• Strong leadership and team coordination abilities
• Good problem-solving and decision-making skills
• Attention to detail and service excellence mindset
• Excellent English communication skills