Support the effective operation and management of restaurants and beverages (R&B) concessions within the airport. This position assists in ensuring that DA R&B partners deliver exceptional culinary experiences, meet sales targets, and maintain high standards of food quality, service, and safety.
- Understanding of culinary operations, customer service, and business management.
- Understanding of health and safety regulations and protocols, including food safety practices and emergency response procedures.
- Proficiency in using data analytics tools to evaluate sales trends, customer preferences, and operational performance.
- Experience in implementing and monitoring quality assurance measures to maintain consistent food quality and service standards.
- Knowledge of sustainable practices and initiatives in the food and beverage industry, such as waste reduction and responsible sourcing.
- Knowledge of local regulations related to food safety, health, and sanitation.
- Excellent communication and negotiation skills.
Concessionaire Relationship and Lease Management
- Build and maintain positive relationships with airport restaurants and beverages concessionaires.
- Assist in negotiating lease agreements, renewals, and rent terms.
Culinary Excellence
- Collaborate with concessionaires to ensure diverse and high-quality menu offerings.
- Monitor food quality, presentation, and adherence to culinary standards.
Customer Experience Enhancement & Marketing
- Enhance the overall dining experience through excellent service, cleanliness, and food safety.
- Coordinate marketing initiatives and promotions within R&B concessions.
Financial Analysis and Compliance
- Analyze sales and financial data to evaluate concessionaire performance.
- Ensure concessionaires comply with airport regulations, including health, safety, and licensing.
