Retail Logistics Specialist

Role Summary

The Retail Logistics Specialist ensures boutiques operate smoothly and maintain high operational standards by overseeing facility maintenance, coordinating logistics for retail assets, and supporting store readiness for seasonal and project-based activities. The role safeguards the condition, movement, and availability of boutique elements while ensuring efficient coordination with contractors and internal teams to maintain a consistent, high‑quality retail environment.

Main Responsibilities (including But Not Limited To)

• Facilities Management & Maintenance Oversight
• Oversee and coordinate facility management
  
  

activities across all boutiques.

• Conduct regular inspections to ensure boutiques meet maintenance, safety, and operational standards.
• Inspect and verify the quality of overnight maintenance work performed in boutiques.
• Follow up on maintenance issues and coordinate with contractors and service providers to ensure timely resolution.
• Maintain proper documentation of maintenance activities and repairs.
• Maintenance Monitoring & Reporting
• Monitor maintenance performance and ensure compliance with company standards.
• Identify recurring facility issues and recommend corrective actions.
• Prepare and submit periodic maintenance and facility status reports to management.
• Logistics Management
• Manage logistics related to Sahel boutiques, including transportation of boutique elements and operational materials.
• Coordinate the movement of furniture, fixtures, and equipment before and after the season.
• Oversee the wrapping, protection, and proper warehousing of boutique furniture and elements after the season.
• Ensure safe handling and storage to preserve the quality and condition of assets.
• Project Support
• Support retail projects such as boutique openings, renovations, and seasonal setups.
• Coordinate logistics and facility readiness during new projects.
• Assist in ensuring boutiques are fully operational prior to launch.
• Quality Control & Receivables Verification
• Support in checking receivables related to boutique elements, furniture, and equipment.
• Verify the quality and condition of received items.
• Ensure delivered items meet required specifications and standards.
  
  

Key Requirements

• Minimum 2 years of experience in retail operations, logistics, facilities management, or a related field is preferred.
• Exposure to luxury or boutique environments is an advantage.
• Strong proficiency in Excel and basic data analysis to support reporting, tracking, and logistics coordination.
• Understanding of facility maintenance processes, asset handling, warehousing practices, and vendor coordination.
• High level of accuracy when inspecting boutiques, verifying maintenance quality, and checking received items.
• Excellent communication skills with the ability to coordinate effectively with contractors, service providers, and cross‑functional internal teams.
• Ability to identify operational issues, recommend solutions, and support timely resolution.
• Strong organizational skills with the ability to manage multiple tasks, seasonal logistics, and project timelines simultaneously.
  
  

Education & Qualifications

• Education: Bachelor's degree in any related field. A background related to business, operations, logistics, or
  
  

retail is an advantage .

• Good computer literacy, proficiency in MS Office (Excel, Word, Outlook) is a plus.
  
  

Competencies

• Believe in Magic: (Passion & Commitment)
  
  

Being enthusiastic and committed to what you are doing inside the organization. Stay focused & continually aim to improve / reach success no matter what setbacks are on your way.

• Always Bring A Game: (Customer Excellence)
  
  

High level of optimism and a cando Orientation. A willingness to support and be a part of a team in

multiple activities and stay motivated to accomplish the goal while facing obstacles. Works effectively with and supports colleagues, fostering a positive and collaborative environment.

Being a customer focuses by having the

ability to understand internal/external needs and concerns in the short to

long-term and to provide sound recommendations and/or solutions. Focusing

efforts on understanding, meeting, and exceeding customer needs.

• Get it done. RIGHT: (Drive High Quality Results)
  
  

Consistently achieves high levels of results while setting standards of excellence & quality. Seizes all opportunities to get the job done. Pay attention to details and pursue quality in accomplishing tasks.

• Be Real: (Ethics & Integrity)
  
  

Behave in an honest, fair, and ethical manner. shows consistency in words and actions. Model's high standards of ethics. Earning others trust and respect through consistent honesty and professionalism in all interactions.

• Be Creative: (Creativity & Innovation)
  
  

Ability to generate non-traditional yet practical ideas that would serve a business purpose and identify & develop

new methods, approaches, systems, or tools that best suit different situations and generate business results. Moreover, the ability to multitask and take initiative.

• Learn & Teach: (People Development)
  
  

Fostering learning and development culture.

Willingness to delegate responsibility, work with others, and coach to develop

their capabilities.