Retail Manager - Dubai (Luxury Fashion)

We are recruiting a City Retail Manager for an international luxury fashion brand in Dubai.

This is a newly created position and an important hire for the business, with responsibility for the performance, leadership and day-to-day retail operations of the brand's boutique network across Dubai.

We are looking for someone who understands luxury retail at a high level but is equally commercial. Someone who knows their stores, their teams, their clients and their numbers, and who is comfortable being visible on the shop floor rather than managing the business entirely from an office.

The Role

You will take ownership of the retail performance across Dubai, working closely with Store Managers and their teams to drive sales, client experience, operational standards and profitability.

Key responsibilities will include:

• Taking ownership of sales performance and profitability across the Dubai retail network
• Leading, developing and challenging Store Managers to deliver against commercial targets and KPIs
• Maintaining consistently high standards of luxury client experience across all locations
• Regularly visiting stores and remaining close to the teams, clients and day-to-day business
• Analysing sales, KPIs and market trends to identify opportunities and areas requiring action
• Reviewing staffing levels, performance, incentives and development needs across the stores
• Supporting new boutique openings, renovations and other retail projects
• Working closely with Marketing, PR, VM and other functions on local activations, VIPs, celebrities, stylists and influencers
• Ensuring global visual merchandising and brand standards are consistently implemented
• Maintaining strong operational standards across both Front of House and Back of House
• Ensuring compliance with company procedures covering HR, security, loss prevention and inventory
• Providing clear monthly reporting on performance, business trends, opportunities and competitor activity
• Acting as a strong link between the boutiques, regional management and head office

We are looking for an established luxury fashion retail leader who understands the Dubai market and can operate comfortably in a demanding, fast-moving international environment.

You should bring:

• Strong experience managing multiple stores, a major flagship or a significant retail operation within luxury fashion
• A proven commercial track record with strong understanding of sales, KPIs and profitability
• Excellent leadership skills with the ability to develop and hold senior store teams accountable
• Strong knowledge of the Dubai luxury consumer and retail landscape
• A genuine client-first mentality and understanding of luxury service
• The ability to analyse performance and turn numbers into clear actions
• Strong organisational skills and attention to detail
• Confidence working across different functions and with regional and international stakeholders
• A hands-on leadership style and willingness to spend significant time in the stores
• The personality and credibility to represent an international luxury fashion house

This is a new role within the organisation, offering the successful candidate the opportunity to shape how the Dubai retail business is managed and developed going forward.