Retail Operations Manager

We are looking for a Retail Operations Manager to lead and organise the daily operations of our retail stores and motivate our team to provide positive vibes and excellent customer service.

Job Descriptions:

• Over-all in charge in overseeing the operations across all our retail stores.
• Responsible for the overall performance and sales of the our stores and ensures that sales targets are met.
• Responsible for the financial performance of the stores in accordance with budget guidelines.
• Plan, organize and allocate the team for the setup and execution of functions and events.
• Ensure regular briefing are planned and executed to enforce good communication within the team.
• Set and maintain service standards across our retail stores
• Recruit, hire , train and supervise staff across our stores including coordination work and staff schedules
• Nurture friendly relationship with customers to increase loyalty at our stores

Job Requirements:

• Good organisational skills
• Highly sales driven
• Able to handle multiple roles
• Excellent management and leadership skills
• Must be highly motivated
• at least 2 years working experience in the F&B and with background in managing F&B Operations