Role Overview
We are looking for a highly motivated Retail Sales Executive with a strong background in fashion retail, specifically in modest wear and ready-to-wear collections.
The ideal candidate will bring hands-on retail experience, excellent customer service skills, and the ability to engage clients in Arabic to deliver an exceptional shopping experience.
Key Responsibilities
- Customer Engagement & Sales
- Deliver outstanding customer service and build strong client relationships
- Actively engage with walk-in customers to understand their needs and preferences
- Drive sales by recommending appropriate modest wear and ready-to-wear collections
- Consistently meet or exceed individual and store sales targets
- Product Knowledge
- Maintain in-depth knowledge of current collections, trends, and product offerings
- Advise customers on styling, fit, and coordination of outfits
- Stay updated on seasonal trends and new arrivals
- Store Presentation
- Ensure the sales floor is well-organized, fully stocked, and visually appealing
- Support visual merchandising efforts, including product displays and replenishment
- Maintain high standards of store cleanliness and presentation
- Operational Support
- Handle transactions accurately using POS systems
- Assist in inventory management, stock replenishment, and stock takes
- Follow company policies and procedures
- Customer Retention
- Build and maintain a loyal customer base
- Promote ongoing offers, new arrivals, and loyalty programs
- Handle customer inquiries and resolve concerns professionally
Requirements
- Minimum 5 years of experience in fashion retail (mandatory)
- Proven experience in modest wear and ready-to-wear fashion
- Fluent in Arabic (mandatory) and strong communication skills in English
- Strong sales track record with a customer-focused mindset
- Energetic, proactive, and highly motivated personality
- Ability to work in a fast-paced retail environment and flexible shifts
Preferred Qualifications
- Experience in premium or luxury fashion retail
- Strong styling and fashion advisory skills
- Knowledge of regional customer preferences in modest fashion