Retail Store Manager

Brand Description:

Brand Name:   One & All

Industry:  Toy Store - Stationery

Location:   New Cairo

Job Type:  Full-time

Brand Page:  https://www.linkedin.com/company/oneandallstationary/

Job Title:   Store Manager

Reports To:    CEO

Job Summary:

We are looking for an experienced and dynamic Store Manager to lead our toy retail shop. You will be responsible for driving sales, managing daily operations, and creating a fun, engaging shopping experience for children and families. The ideal candidate is a strong leader with a passion for toys, retail expertise, and the ability to inspire a high-performing team.

Key Responsibilities:

Store Leadership & Operations:  

-     Oversee all aspects of store operations, ensuring efficiency and profitability.

-     Develop and implement sales strategies to meet or exceed revenue targets.

-     Manage inventory levels, ordering, and stock control to minimize shrinkage.

-     Ensure visual merchandising standards are maintained to enhance customer appeal.

-     Handle opening/closing procedures, cash management, and financial reporting.

Sales & Customer Experience:

-     Resolve escalated customer issues with professionalism and care.

-     Monitor sales trends and adjust strategies to maximize performance.

-     Plan and execute in-store promotions, events, and seasonal campaigns.

Team Management & Development:

-     selection, train, and supervise staff, including Assistant Managers and Sales Associates.

-     Create staff schedules and conduct performance reviews.

-     Motivate and mentor employees to achieve sales goals and career growth.

-     Maintain a positive, energetic, and inclusive work environment.

Business Administration & Compliance:

-     Analyze sales reports and KPIs to drive business decisions.

-     Ensure compliance with company policies, safety standards, and labor laws.

Liaise with vendors, suppliers, and corporate offices as needed.

Qualifications & Skills:

Experience:

-     5+ years in retail management, preferably in toys, children's products and stationery

-     Proven track record of meeting sales targets.

Skills:

-     Strong leadership, coaching, and conflict-resolution abilities.

-     Excellent business acumen with proficiency in retail software (POS, inventory systems).

-     Creative merchandising and promotional planning skills.

Traits:

-     Passion for toys, games, and child development.

-     Highly organized, adaptable, and able to thrive under pressure.

-     Flexible schedule (weekends, holidays, and peak seasons required).