Job Description

Company Description Games World Egypt is a company specializing in electronic games trading, offering quality products at competitive prices across Egypt. The organization is committed to supporting and enhancing the Egyptian gaming community. By providing a wide range of gaming products and accessories, Games World Egypt aims to make gaming more accessible and enjoyable for all players. The company values customer satisfaction and strives to be a trusted destination for gamers in Egypt.
Role Description The Retail Store Manager – Gaming Industry is a full-time, on-site role based in Cairo, Egypt. This role is responsible for overseeing daily store operations, including managing staff, ensuring product availability, and maintaining a clean and engaging store environment. The Retail Store Manager will monitor sales performance, implement promotional activities, and ensure that customers receive excellent service and support. The role also involves managing inventory, minimizing retail loss, handling customer inquiries and feedback, and ensuring that store policies and procedures are followed consistently.
Qualifications

Strong customer-focused skills, including Customer Satisfaction and Customer Service.
Effective Communication skills for interacting with customers, team members, and management.
Proven Store Management abilities, including staff supervision and daily operations oversight.
Knowledge of Retail Loss Prevention practices to safeguard inventory and reduce shrinkage.
Experience in retail management, preferably in the gaming or consumer electronics industry.
Ability to lead and motivate a diverse team in a fast-paced environment.
Basic understanding of gaming products, platforms, and trends.
Strong organizational, problem-solving, and time-management skills.
High school diploma or equivalent; additional education in business or retail management is an advantage.