Room Atttendant

Job Location:

NH Collection Ibn Battuta Hotel

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

A Room Attendant is responsible for maintaining high standards of cleanliness, hygiene, and comfort in guest rooms and assigned public areas within a hotel or lodging facility.

Job Overview

• Department: Housekeeping
• Reports To: Floor Supervisor, Head Housekeeper, or Housekeeping Manager
• Job Purpose: To transform used guest rooms into pristine, welcoming environments, ensuring complete guest satisfaction and upholding the property's reputation.
• Key Responsibilities and Duties
• Room Cleaning & Servicing: Strip and make beds with fresh linens, clean and sanitize bathrooms (toilets, showers, sinks, and tiles), and dust or polish all furniture and fixtures.
• Floor Care: Vacuum carpets, sweep, and mop hard floors in guest rooms, corridors, and entryways.
• Restocking Supplies: Replenish bath amenities (soap, shampoo, towels) and room refreshments (coffee, tea, and minibar items) according to brand standards.
• Maintenance & Reporting: Inspect rooms for damages, lightbulb burnouts, or appliance malfunctions, and report maintenance issues immediately.
• Guest Services: Greet guests politely, respond to requests for extra towels or pillows, and turn in any lost-and-found items to the supervisor.
• Cart & Inventory Management: Stock, organize, and maintain the housekeeping cleaning cart and floor linen closets at the start and end of each shift.
  

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