This role is responsible for coordinating the work of others whilst ensuring our guest rooms are maintained to a 5 star standard. Your duties will include room allocations, final room checks, maintenance reports and office administration duties.
Main Duties and Responsibilities:
Operational:
Manage and route phone calls appropriately
Process and report on office expenses
Maintain physical and digital employee records
Schedule in-house and external meetings
Distribute incoming mail
Manage and order office supplies
Make travel arrangements
Organize company documents into updated filing systems
Address employees and clients queries (via email, phone or in-person)
Prepare presentations, spreadsheets and reports
Update office policies as needed
Prepare employee's annual leave plan and update according to requirements.
Track and update departmental projects.
Prepare team allocations.
Qualifications
Required skills and qualifications
Strong organizational, communication, and multitasking skills.
Proficiency in office productivity software.
Professional attitude and appearance.
Attention to detail and problem-solving abilities.
A high school diploma or equivalent is often required, with additional certifications being a plus.
