Main Responsibilities
- Ownership of achieving timely the value of assigned quota across different services.
- Develop new needs for the existing customers by exploring their problems to find the appropriate solution that expand the business opportunities.
- Open new business opportunities and obtained new client through different sectors coverage to increase the market share & increase the company's profits
- Developing and implementing strategic plans to manage and grow accounts
- Retaining clients and building strong, trusting relationships
- Following up on leads by winning new clients targeting a growing pipeline
- Understanding client needs and identifying new business opportunities within your portfolio
- Providing superior customer service and ensuring client satisfaction
- Communicating and coordinating with internal teams to deliver solutions according to customer expected standards
- Identifying opportunities for improvement and proposing new tools and processes
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry
Education
Job Qualifications:
Bachelor's degree in computer science or equivalent field
Professional Experience
5-7 years in business development, sales or account management in SW industry
Technical Skills
- Experience managing large account portfolios
- Solid experience in software applications/services is a must
- Experienced in ICT solutions in Egyptian government
- Strong customer service and project management skills
Interpersonal Skills
- Excellent communication, interpersonal, and negotiation skills
- Highly organized and solution-oriented
- Detail-oriented and able to prioritize
- Self-starter and able to work efficiently under pressure
- Fluent English
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