Sales Account Manager ICT Telecom Sector

Ecotel is looking to hire a Sales Account Manager - Telecom sector to join our growing team. This role is responsible for managing assigned customer accounts, strengthening client relationships, and driving sales opportunities within the ICT solutions sector while ensuring revenue growth and customer satisfaction.

Key Responsibilities:

1. Account Management & Customer Relations:

· Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.

· Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements.

· Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships.

· Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty.

2. Sales & Business Development:

• Identify, develop, and successfully close sales opportunities within assigned accounts and target customers.

• Promote company products, solutions and services to existing and potential customers.

• Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives.

3. Proposal & Opportunity Management:

• Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities.

• Coordinate technical, commercial and contractual requirements with relevant internal teams.

• Conduct customer presentations, negotiations and commercial discussions.

4. Market Intelligence & Business Insights:

· Monitor market trends, competitor activities, customer developments and emerging technologies withinthe ICT sector, to identify new business opportunities and competitive advantages.

· Provide feedback to management regarding market dynamics, customer needs, and business development opportunities.

Required Skills & Qualifications:

- Bachelor's degree in Engineering, Information Technology, or Business Administration.

- Minimum 4 years of relevant experience in ICT sales, account management.

- Good understanding of sales cycles, tendering processes, and procurement procedures.

- Strong customer relationship management and opportunity development skills.

- Excellent communication, presentation, and negotiation abilities.

Work Location : Sheraton

How to Apply

Send your CV to [Confidential Information] with Sales Account Manager in the subject line.