Job Summary:
The Sales Administrator provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. This role acts as a key liaison between sales, customers, and internal departments, handling documentation, data management, and coordination to support revenue growth.
Key Responsibilities
- Prepare and process sales orders, quotations, contracts, and invoices accurately and on time.
- Support the sales team with daily administrative tasks and follow-ups.
- Coordinate with internal departments (finance, logistics, operations) to ensure smooth order fulfilment.
- Maintain and update customer and sales data in CRM systems and spreadsheets.
- Generate regular sales reports, dashboards, and performance summaries.
- Track sales activities, targets, and pipeline status.
- Act as a point of contact for customers regarding order status, documentation, and general inquiries.
- Handle customer requests and resolve issues by coordinating with relevant teams.
- Ensure professional and timely communication with clients and stakeholders.
- Ensure all sales documents are complete, accurate, and properly filed.
- Support compliance with company policies and internal procedures.
- Assist with audits or internal reviews related to sales documentation.
Requirements:
- Bachelor's degree in business administration, Commerce, or a related field.
- 03 years of experience in a sales administration, sales support, or administrative role.
- Strong organizational and time-management skills.
- High attention to detail and accuracy.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Strong communication skills in English.
- Ability to multitask and work under pressure in a fast-paced environment.
