Company Description:
AGTECH is an IT services company providing professional IT solutions, Third-Party Maintenance (TPM), and data center support for businesses across industries.
We help organizations optimize their IT infrastructure, enhance operational efficiency, and ensure secure, uninterrupted performance of mission-critical systems.
Through a client-focused approach and strong technical expertise, AGTECH delivers reliable, tailored solutions that drive sustainable growth and long-term value.
Role Description:
The sales admin provides administrative and operational support to the sales team to ensure smooth sales processes and accurate documentation. This role plays a key part in improving sales efficiency, maintaining data accuracy, and supporting customer satisfaction.
Responsibilities:
- Prepare, review, and maintain accurate sales documents (quotations, sales orders, contracts, and invoices), ensuring all documents comply with company policies and pricing approvals.
- Process sales orders in the ERP/CRM system, verify pricing and customer details, and coordinate with Logistics, and Service teams to ensure timely and accurate order fulfillment.
- Maintain and regularly update customer records, pricing lists, and sales activities in CRM systems to ensure data integrity and reporting accuracy.
- Provide daily administrative support to the Sales Department.
- Support customer communication related to order status, documentation requirements, and basic administrative inquiries, while redirecting commercial discussions to the responsible sales representative.
- Coordinate with the Finance Department regarding invoicing, payment documentation, reconciliations, and any discrepancies related to sales transactions.
- Identify opportunities to improve sales administrative workflows and support the implementation of new tools or system enhancements.
- Ensure compliance with internal sales procedures, documentation standards, and audit requirements.
Qualifications:
- Bachelor's degree in Business Administration, Commerce, or related field.
- 1-3 years experience in Sales Administration, Customer Service, or similar role.
- Experience in the IT industry.
- Strong organizational and time-management skills.
- High attention to detail and accuracy.
- Good communication and coordination abilities.
- Proficiency in MS Office (especially Excel).
- Understanding of sales processes and documentation.
- Experience with CRM and ERP systems.
Why Join AGTECH
- Supportive and professional work environment.
- Exposure to structured sales operations.
- Opportunity to grow within a dynamic company.
If you're organized, detail-oriented, and enjoy supporting sales operations, we'd love to hear from you!
