Sales & Marketing Officer / Specialist

*PLEASE READ THE JOB REQUIREMENTS CAREFULLY BEFORE YOU APPLY*

Job Summary

The Sales Officer/Sales Specialist is responsible for generating leads, conducting client consultations, managing social media inquiries, and supporting the documentation process. The role focuses on building strong client relationships, understanding client needs, presenting suitable solutions, and guiding clients throughout the service process.

Key Responsibilities

• Sales & Client Consultation

* Generate and qualify leads through referrals, networking, social media, and other marketing channels.

* Contact prospective clients and conduct consultations to understand their objectives and requirements.

* Present and explain the company's services, processes, requirements, and timelines.

* Follow up with prospects and maintain regular communication to convert leads into clients.

* Achieve assigned sales targets and business development objectives.

• Social Media & Lead Generation

* Manage inquiries received through social media platforms, email, and other digital channels.

* Assist in creating and posting content to promote the company's services.

* Support digital marketing campaigns to increase brand awareness and lead generation.

* Monitor and respond to online inquiries in a professional and timely manner.

• Client Relationship Management

* Build and maintain strong relationships with prospective and existing clients.

* Maintain accurate records of prospects, clients, and activities in the CRM system.

* Coordinate meetings, consultations, and follow-up activities.

* Provide excellent customer service and ensure a positive client experience.

• Documentation & Administrative Support

* Assist clients in preparing and submitting required documents.

* Ensure client files and records are complete, accurate, and properly maintained.

* Coordinate with operations department to facilitate service delivery and client onboarding.

* Prepare reports, update databases, and maintain organized documentation.

Qualifications & Requirements

* Arabic speaker is a must — fluency in spoken and written Arabic is required.

* Bachelor's degree in Business Administration, Marketing, Communications, or a related field.

* Good command of English, both written and spoken, is required.

* 1–3 years of experience in sales, business development, client advisory, customer service, or a related role.

* Strong communication, negotiation, and interpersonal skills.

* Proficiency in Microsoft Office, CRM systems, and social media platforms.

* Excellent organizational and time-management skills.

* Ability to work independently, manage multiple client inquiries, and achieve sales targets.