Key Responsibilities
Equipment Maintenance & Repair
- Inspect, diagnose, and repair arcade games, simulators, vending machines, and electronic amusement equipment.
- Perform preventive and corrective maintenance on mechanical, electrical, and electronic components.
- Troubleshoot faults in PCBs, power supplies, motors, sensors, screens, and control systems.
- Replace defective parts and calibrate equipment for optimal performance.
Operations Support
- Ensure gaming equipment is fully operational during business hours.
- Respond promptly to breakdowns and emergency repair requests.
- Assist with installation, setup, testing, and commissioning of new gaming equipment.
- Maintain spare parts inventory and coordinate replacements as required.
Safety & Compliance
- Ensure all equipment complies with safety standards and operational guidelines.
- Conduct routine safety checks to prevent hazards and ensure customer safety.
- Follow electrical safety, lockout/tagout, and equipment handling procedures.
Documentation & Reporting
- Maintain maintenance logs, repair records, and service reports.
- Track recurring issues and recommend long-term fixes or upgrades.
- Report equipment performance and downtime to management.
Coordination
- Coordinate with vendors and manufacturers for complex repairs or warranty claims.
- Support operations team during peak hours, events, or promotions.
Qualifications & Skills
Education & Experience
- Diploma or certification in Electronics, Electrical Engineering, Mechatronics, or a related field.
- 25 years of experience in arcade, gaming, amusement, or electronic equipment repair.
Technical Skills
- Strong knowledge of electrical, electronic, and mechanical systems.
- Experience working with arcade machines, simulators, coin/token systems, and control panels.
- Ability to read wiring diagrams and technical manuals.
- Basic computer skills and familiarity with diagnostic tools.
Soft Skills
- Problem-solving and troubleshooting mindset.
- Ability to work independently and under pressure.
- Good communication and teamwork skills.
- Willingness to work shifts, weekends, and public holidays.
