Sales Associate

.Key Responsibilities

• Greet and assist customers with product selection.
• Understand customer needs and recommend suitable products.
• Explain product features, benefits, pricing, and promotions.
• Drive sales and achieve individual/store targets.
• Support upselling and cross-selling opportunities.
• Process transactions using POS systems.
• Maintain product displays and store presentation standards.
• Replenish stock and support basic inventory activities.
• Handle customer queries and complaints professionally.
• Maintain accurate sales and customer records.
• Support promotional campaigns and store activities.
• Build positive customer relationships and encourage repeat business.
• Follow company policies, grooming standards, and store procedures.

Requirements

• Previous experience in Retail Sales, Customer Service, or Sales Promotion is preferred.
• Strong communication and interpersonal skills.
• Customer-focused and confident in a sales environment.
• Target-driven with good selling and negotiation ability.
• Basic knowledge of POS and retail operations.
• Flexible to work shifts, weekends, and public holidays.
• Good English communication; additional languages are an advantage.

Key Skills

Retail Sales, Customer Service, Sales Target Achievement, Upselling, Cross-Selling, Product Knowledge, POS, Cash Handling, Customer Engagement, Merchandising, Stock Replenishment, Complaint Handling, Communication, Relationship Building, Store Operations.