Sales Back Office Coordinator

Our client is currently hiring for the position of Sales Back Office Coordinator
Responsibilities:
Enquiries and offers
. Register incoming enquiries and RFQs, and track them through to award or loss
. Prepare commercial offers and quotations with sales engineers, including price calculations, delivery terms (Incoterms) and payment terms
. Compile tender and pre-qualification documents, vendor registration packages and compliance forms.
Order processing
. Review customer purchase orders against the offer, and flag any price, scope or terms gaps before acceptance
. Enter orders in the ERP system and issue order confirmations
. Place and follow up purchase orders with the German head office and third-party suppliers
. Track delivery dates and keep customers informed of order status
Logistics and documentation
. Coordinate shipments with freight forwarders and the warehouse
. Prepare and check commercial invoices, packing lists, certificates of origin and delivery notes
. Support customs clearance in the UAE and GCC, including free-zone, import and re-export procedures
. Coordinate export-control documents with head office when required
Invoicing and receivables
. Issue invoices, proforma invoices and credit notes, and check VAT treatment
. Monitor receivables and send payment reminders to customers
. Reconcile customer accounts and payment summaries with the finance team
. Track bank guarantees, advance payments and retention releases
Sales support and reporting
. Maintain customer, price and order records in the CRM and ERP
. Prepare weekly and monthly reports: order intake, backlog, open offers and overdue payments
. Draft business correspondence, meeting minutes and undertaking letters
. Handle vendor approval submissions to consultants and main contractors