Key Job Responsibilities:
- Welcome and assist customers in a friendly and professional manner.
- Provide expert product consultation and make tailored recommendations to meet customer needs.
- Prepare accurate quotations, proposals, and design presentations.
- Follow up with clients to close deals and maintain long-term customer relationships.
- Develop unique and appealing product displays in the showroom.
- Collaborate with sales and design teams to ensure excellent customer satisfaction.
Competencies:
- Strong interpersonal and customer service orientation.
- Excellent communication and negotiation skills.
- Creative thinking and aesthetic sense.
- High attention to detail and problem-solving ability.
- Results-driven and goal-oriented mindset.
- Team-oriented, with the ability to work independently when required.
Professional Skills:
- Solid understanding of interior design principles, product specifications, and spatial planning.
- Knowledge of sales processes, customer engagement, and closing techniques.
- Strong presentation, proposal writing, and documentation skills.
- Ability to balance design creativity with commercial objectives.
Experience:
- Minimum 23 years of experience in retail or project sales, preferably within interior design, furniture, or home dcor industries.
Qualifications:
- Diploma or Bachelor's Degree in Interior Design, Architecture, Marketing, Business Administration, or related field.
- Additional design or sales-related training will be an advantage.
Special Certifications:
- Certification in Interior Design, Visual Merchandising, or Sales Management preferred.
- Finishing or color coordination course certification (if applicable) is a plus.