Responsible for selling pre-owned vehicles by delivering a high-quality customer experience throughout the sales
journey.
The role focuses on understanding customer needs, presenting suitable vehicle options, closing sales
efficiently, and building long-term customer relationships that support repeat business and referrals.
The position requires strong sales skills, system proficiency, and a customer-focused mindset aligned with company policies
and brand standards.
Responsibilities:
- Welcome customers and identify their needs, preferences, and budget accurately.
- Present available pre-owned vehicle inventory and provide professional advice tailored to customer requirements.
- Arrange and conduct test drives, clearly explaining vehicle features, condition, and benefits.
- Prepare price quotations and explain available financing and insurance options in coordination with the Finance team.
- Complete the sales process by preparing contracts and all required documentation in compliance with company policies and procedures.
- Follow up with customers to ensure satisfaction and build long-term relationships that drive repeat sales and referrals.
- Update customer data, leads, and sales activities accurately on SAP and related CRM systems.
- Coordinate with inventory and operations teams to ensure vehicle availability and timely delivery.
- Maintain accurate records for vehicles, customers, and transactions
Requirements
- bachelor's degree in business administration, Marketing, or a related field
- 1-3 years of experience.
- Previous experience in automotive sales (new or used cars) is a strong advantage
- Basic knowledge in Microsoft Office, especially Excel.
- Ability to work effectively on SAP, particularly Sales, CRM, and Inventory-related modules.
- Excellent verbal and written communication skills.
- Strong persuasion, negotiation, and closing skills.
- Customer focus and relationship building
- Sales drive and results orientation
- Attention to detail and documentation accuracy
- Excellent in Arabic & English verbal and written.
