Sales Consultant - Swarovski - Jeddah

About Us

We are the leading partner in the luxury goods sector in the Middle East, as we own more than 600 stores in addition to 300 brands, and we have more than 65 years of experience in the region - which has made us a major player in the beauty, fashion and gift sectors by providing distinguished services to our partners It enables us to delight all our customers. We are rapidly transforming from a traditional distribution and retail organization that sells luxury goods in the Middle East to a hybrid retail organization that makes the luxury experience accessible to our customers everywhere.

To support the next stage of our growth, we aim to build a world-class team, and to employ technology and data in the continuous development of every aspect of our operations, from traditional retail to supply chain and customer loyalty. That's why we're looking for the best talent and abilities to join us on our journey to explore new horizons together.

Your job duties

At Chalhoub, we express everything that is exceptional and unique. As a Fashion Consultant, you will be responsible for achieving individual and overall sales goals while providing an exceptional guest experience and providing support in customer relationship management, customer experience, and other key initiatives related to customers and employees in the store. In your role, we expect you to perform the following tasks:

. Collect data on customer behavior and best-selling and lowest-selling products, which will be a key component of business process reviews.

. Enhance customer relationships through a comprehensive, multi-channel approach.

. Provide product feedback and information to the customer before purchasing.

. Enhance employee loyalty through employee initiatives, culture and experiences.

. Ensure commitment With visual merchandising guidelines and standard operating procedures.

. Ensure that e-purchasing and in-store pick-up are carried out in accordance with SLAs.

. Ensure that customer data is captured according to marketing team requirements.

. Promote the customer loyalty program (MUSE) and stay updated on e-app offers, etc.

. Provide support regarding in-store marketing events.

. Keep up with all social media activities and campaigns

. Promoting in-store sales.

. Supporting in-store customer experience initiatives.

. Providing feedback on what is working and what is not working in-store.

Ingredients for your success

. Preferably having experience in sales or customer service with luxury retail brands.

What We can deliver it to you

You will turn your ambitions into reality with us. We will help you design your practical journey through rich experiences, learning and development opportunities, and dealing with different tasks within the framework of your role or through your internal mobility. Every day, our group creates diverse career paths for exceptional people.

We value the value you bring to us, and we strive to offer a competitive benefits package that includes health care, contributions to children's education, remote work policies, flexible work policies, in addition to exclusive employee discounts. To view all our benefits and characteristics

Calling all candidates to apply!

We believe that inspiring our customers and giving them joy and happiness depends primarily on diversity Intellectual and cultural diversity and constructive differences in abilities and viewpoints. Accordingly, the Chalhoub Group is committed to the principles of inclusion and diversity in everything it does.

All candidates are welcome to apply to become part of our bright future. We examine all applications from a perspective based on merit and equal opportunities, regardless of gender, age, race, religion, or origin, with our constant keenness to benefit from the competencies of people of determination.