Job Description
- KEY RESPONSIBILITY
- Sales Support
- Assist the sales team with preparing proposals, initiate the contracts review, and preparing presentations.
- Maintain and update sales pipelines, CRM systems, and tracking sheets daily to ensure accuracy.
- Conduct initial qualification of leads and route them to the appropriate sales representatives.
- Coordinate with customers to gather requirements, schedule meetings, and follow up on inquiries.
- Compile weekly, monthly, and quarterly sales reports, including revenue forecasts and performance KPIs
- Generate sales reports, performance metrics, and forecasts for management review.
- Operations Support
- Coordinate with the operations team to ensure seamless process.
- Help streamline processes by identifying inefficiencies and recommending improvements.
- Support communication between departments to resolve customer or operational issues quickly.
- Ensure compliance with company policies, SOPs, and quality standards.
- Clarify processes related to attendance, performance, conduct, and workplace expectations.
- Promote a strong safety culture. Foster a positive and proactive safety culture within the organization by encouraging employee participation and recognizing safe work practices.
- BEHAVIOURAL COMPETANCIES
Communication & Active Listening
5
Initiative
4
Organizational Awareness
5
Problem-Solving & Critical Thinking
4
Interpersonal Understanding
4
Teamwork and Cooperation
5
Director / Manager
- Functional Relationships
- FINANCIAL IMPLICATION / CONTROL (IF APPLICABLE)
What portion of the budget amount do you have direct control or indirect influence
Direct Control: Amount in AED: NIL
Indirect Influence: Amount in AED: NIL
- QUALIFICATIONS, EXPERIENCE AND SKILLS
Essential Qualification: Bachelor's degree in business administration, Operations, Sales, or related field.
Minimum of 5 years of experience in sales coordination, operations support, administrative support, customer service, or a similar role.
Key Skills Required.
Proficiency in Microsoft Office, especially Excel/Sheets.
Strong organizational and multitasking skills with excellent attention to detail.
Excellent communication, interpersonal, and presentation skills.
Good communication and leadership skills.
Ability to work in a high-risk environment under pressure.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
About Us
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
