Location: Dubai, UAE
Experience: 3–5 Years
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
Job Overview
We are seeking a proactive and customer-focused Center Coordinator / Sales Coordinator to support admissions, sales activities, and daily center operations. The ideal candidate will have excellent communication skills in both English and Tagalog, strong coordination abilities, and experience in customer-facing roles. Candidates with prior experience in the education sector will have an added advantage.
Key Responsibilities
- Manage the end-to-end admissions process, including course guidance, parent communication, student onboarding, and enrollment support.
- Coordinate with counsellors to schedule consultations, meetings, and follow-ups to ensure smooth admissions activities.
- Drive admissions conversions and consistently achieve or exceed assigned sales targets.
- Support Business Unit Heads, students, and parents by addressing queries, managing documentation, and ensuring adherence to timelines.
- Maintain regular communication with prospective students, parents, and internal stakeholders to ensure a seamless customer experience.
- Ensure compliance with KHDA, MOE, and ADEK regulations and maintain accurate records of events, exhibitions, and school fairs.
- Collaborate closely with the Operations teams to support student enrollment and retention initiatives.
- Maintain accurate MIS reports, admissions data, and sales records for management review.
- Prepare reports on admissions performance, conversion rates, and center activities.
- Welcome and assist visitors, students, and parents in a professional and friendly manner.
- Manage incoming calls, emails, and walk-in inquiries, ensuring prompt and accurate responses.
- Maintain the reception area and create a positive first impression for all visitors and clients.
- Support general administrative and coordination activities required for the smooth operation of the center.
Requirements
- Bachelor's Degree in Business Administration, Marketing, Education, or a related field.
- 3–5 years of experience in sales coordination, admissions, customer service, front office, or customer-facing roles.
- Experience in the education, training, tutoring, or academic consulting sector is a strong advantage.
- Fluent in English and Filipino (Tagalog); additional languages will be an advantage.
- Strong interpersonal, communication, and client-handling skills.
- Proficiency in MS Office applications and CRM/ERP systems.
- Excellent organizational and multitasking abilities with strong attention to detail.
- Ability to work independently, manage priorities effectively, and meet deadlines.
- Target-driven mindset with a proven ability to achieve sales and admissions goals.
- Must be currently based in the UAE and available to join immediately or within a short notice period.
