Sales Development Manager

Key Responsibilities:

• Initiate and engage cold leads through consultative phone conversations.
• Quickly establish rapport and uncover sellers motivations and needs.
• Conduct discovery calls to gather key property and seller information.
• Maintain thorough notes and follow-up actions in our CRM (currently Citrix Podio, transitioning to Salesforce).
• Schedule qualified in-person appointments for the acquisitions team.
• Build and nurture long-term seller relationships through consistent, thoughtful communication.
• Qualify leads based on seller motivation and basic financial analysis.
• Schedule high-quality appointments that align with acquisition goals.
• Prepare detailed briefing notes to support field team success.
• Collaborate closely with acquisitions to ensure alignment on deal criteria.
• Maintain contact with sellers post-appointment to support deal progression.
• Track lead status and conversion metrics within the CRM.
• Review performance data to identify areas for process improvement.
• Participate in daily team meetings, performance reviews, and strategy sessions.
• Adapt communication style to connect effectively with a diverse seller base.
• Ensure smooth and timely handoffs to the field sales team.
• Share market insights, feedback, and successful strategies with peers.
• Balance individual performance with overall team objectives.
• Contribute to the continuous improvement of sales systems and workflows.

Qualifications:

• Fluent English speaker with a clear, neutral accent is a must.
• Demonstrated ability to balance relationship-building with performance-driven results.
• Proven track record of cultivating authentic, trust-based relationships.
• High emotional intelligence and adaptability to different seller personalities.
• Exceptional phone communication and consultative sales skills.
• Resilient, energetic mindset with the ability to stay motivated throughout the day.
• Naturally curious, with a strong interest in business operations and real estate.
• Proficiency with CRM platforms, especially Citrix Podio (Salesforce experience is a plus).
• Ability to analyze property values and understand basic deal financials.
• Strong attention to detail, especially in note-taking and follow-ups.
• Willingness to work flexible hours to align with U.S.-based sellers.
• 4+ years of experience in consultative sales or relationship management roles.
• History of exceeding performance targets in fast-paced, results-focused environments.
• Excellent active listening and rapport-building skills.
• Strong problem-solving abilities and analytical thinking.
• Capable of managing multiple conversations and tasks simultaneously.
• Consistently brings high energy, even during high-volume calling days.
• Demonstrates grit, creativity, and professionalism in handling objections.
• A genuine desire to help others, with a client-first mindset.
• Highly ethical, with a commitment to both people and performance.
• Works well independently and contributes effectively to a team environment.
• Coachable, open to feedback, and proactive in seeking support when needed.
• Comfortable operating in both structured processes and moments of ambiguity.
• Available to work 4 PM 1 AM Egypt time to align with U.S. market hours.