Sales Engineer (Elevator)

One of our clients in Dubai is looking for Sales Engineer, responsible for identifying and engaging with existing and prospective customers, driving spare parts sales.

Market mapping & customer segmentation: Identify and categorize current and potential customers (OEMs, installers, maintenance firms, etc.) across the country to create a clear view of market potential.

Sales development: Take direct responsibility for growing the sales of spare parts, starting from zero; investigate current buying behaviors and understand why the existing installed base is not sourcing from company.

Customer engagement: Regularly visit customers, prospects, and industry stakeholders to present company's product offering, understand their needs, and position us as a reliable and innovative partner.

Brand protection: Monitor and report on counterfeit activity in the market; educate customers about risks of copy products and promote the quality, safety, and reliability of genuine company parts.

Opportunity management: Understand customer purchasing patterns (buy-mix) and identify ways to increase sales through value selling, bundling, or service-related offers.

Market intelligence: Actively gather market feedback, track competitor activity, and provide insights to local and global teams to adapt commercial strategies.

Operational sales interface: Act as the go-to person for all operational sales activities in UAE, providing local presence and proactive communication in Arabic with customers and partners.

Internal collaboration: Work closely with the Sales & Business Development Manager Middle East, technical teams, factories and headquarters to align on pricing, product availability, and service levels.

Requirement:

Bachelor's degree or diploma in Engineering (Mechanical, Electrical, or Mechatronics) or related field.

35 years of experience in a technical-commercial or sales engineering role, preferably in the elevator or industrial equipment sector.

Knowledge of elevator components is mandatory.