Job Purpose
Collaborate with Sales team to produce technical, architectural, and engineering deliverables that lead to generate profitable sales. Serve customers by identifying their needs and engineer adaptations of products, equipment and services that ensure high customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling and contribution to overall sales team
Policies & Procedures
- Recommend improvements to departmental policy and support in the implementation of procedures and controls
- Ensure proper implementation and control of group policies and procedures
Sales Operations
- Participate in the entire sales process initial discovery, project review, design submission, component installation
- Collaborate with the Local Operations Teams to obtain contractor quotes in support of sales opportunities
- Provide alternative solutions as required to meet unique end user component / installation criteria
- Develop sales and marketing strategies for key vertical market segments
- Interface with internal departments to ensure accuracy and timeliness of solution delivery to individual end users
- Develop and implement product and application training programs for Sales team
- Support Sales Executives with solution selling into prospective account base
- Partner with Sales Executives to plan, prepare and execute strategic deals in complex sales cycles
- Model the financial business case associated with each sales opportunity
- Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
- Manage all technical aspects of RFP / RFI responses
- Collect and document competitive intelligence
Quotation to Order and Collection Management
- Maintain the supplier database of contact person for securing quotation and mapping of product to supplier for immediate decision making on RFQ received for evaluation
- Evaluate customer requirement from customer Bid package or RFQ, in coordination with KAM.
- Identify commercial documents needed in RFQ (Bid bond etc.) and other hidden cost factors in project/RFQ for discussion with stakeholders
- Work out BID packages and communicate with customers and vendors to close technical queries before and after BID.
- Prepare LOA for approval, quotation (Technical & Commercial) with all necessary supporting documents helpful for user to review and evaluate the quotation.
- Lead preparation of responses to buyer / user technical queries during BID evaluation process unless it is technically accepted.
- Propose most suitable product to from AQESA stocks and participate in pricing from vendor price lists, web shops or portals directly
- Collaborate with other AQESA teams (Commercial, sales and finance etc.) for their inputs (payment terms, invoicing etc.) or documents (if acceptable) for readiness before BCD.
- Review of customer orders to ascertain the accuracy of BOM, the part numbers, scope of supplies/works, payment terms as well as other terms and conditions.
- Assist in preparation and submission of final dossiers (user Manual, drawings, Test Certificates etc.) to get acceptance of delivered materials/ services and help customer to close the orders for processing AQESA payments
- Assist in preparation of technical submittals including final dossiers as per customer standards.
Procure to Pay
- Float RFQs and hold discussion with suppliers for technical clarification with commercial terms and conditions.
- Procure materials / services needed from vendors, plan execution of customer orders, monitors the progress of AQESA POs with vendors.
- Finalize vendor POs and ensure that the acknowledgments are available.
- Prepare item code in the system, set terms of delivery and input the PO for end-to-end approval from all stakeholders.
- Ensure coordination with suppliers for timely delivery and terms and conditions are in-line with agreed commercial terms.
- Liaise with finance to meet pay advance payments and/or issue bank guarantees or LCs
- Liaise with logistics team to provide shipping status report for all standard purchase orders
Delivery Management
- Lead the coordination for fabrication / manufacturing, transportation, and clearance of shipment (if importing), receiving of ordered materials in EVOSTEL warehouse, creating the delivery documents, transportation of materials to customer facility and delivery of invoice.
- Issue delivery notes, arrange delivery of materials and obtain customer receipts and acceptance in coordination with the logistics, accounts, and warehouse function
Techno-Commercial Knowledge
- Provide detailed technical consultations to clients for services such as power system retrofitting, protection system engineering, and switchgear modernization.
- Lead the design and execution of proposals for complex projects involving power distribution panels, motor control centers, and LV/MV equipment testing.
- Conduct site inspections to evaluate customer systems, including transformer diagnostics (TTR, winding resistance, and oil sample tests).
- Drive sales by presenting technical insights into advanced services, such as secondary current injection testing, HiPot services, and parameter settings for protection relays.
- Collaborate with technology partners to bring state-of-the-art solutions, like LED lighting surveys and obsolete equipment replacements, to Evostels clients
Master Data and Data Entry Accuracy
Ensure data accuracy of item code, pricing, delivery date from customer and supplier.
Requirements
- Bachelor&aposs degree in Engineering or Management
- Sales certifications from manufacturers of Evostel portfolio of products and services
- Minimum 6- 8 years of relevant engineering experience.
- Knowledge of Saudi Arabia Market, Sales , Marketing and Business Development
