Roles & Responsibilities
- Minimum 1 year of experience in sales, technical sales, or customer support for instrumentation products.
- Handle customer enquiries, prepare techno-commercial quotations, and follow up to close sales orders.
- Possess product knowledge of pressure gauges, temperature gauges, pressure transmitters, differential pressure transmitters, level instruments, flow instruments, control valves, actuators, and accessories.
- Interpret customer specifications, P&IDs, datasheets, and technical requirements to recommend suitable products.
- Coordinate with suppliers, procurement, and logistics teams to ensure timely order execution and delivery.
- Prepare cost estimates, pricing, tender documents, and technical/commercial proposals.
- Maintain strong relationships with existing customers and generate repeat business through regular follow-ups.
- Coordinate with field sales engineers and provide technical support for product selection and order processing.
- Update CRM/ERP systems with enquiries, quotations, orders, and customer records.
- Resolve customer queries related to product specifications, delivery schedules, and after-sales support.
- Ensure achievement of sales targets while maintaining high levels of customer satisfaction.
- Good communication, negotiation, and interpersonal skills with proficiency in MS Office and ERP/CRM systems.
Preferred Candidate Profile
- Experience: Minimum 1 year in Internal Sales/Inside Sales/Technical Sales of Instrumentation products.
- Education: Diploma/B.E./B.Tech in Instrumentation, Electronics, Electrical, Mechanical, or a related engineering discipline.
- Product Knowledge: Pressure, Temperature, Flow, Level, Control Valves, Actuators, Instrument Accessories, and Process Instrumentation.
- Industry: Instrumentation, Industrial Automation, Process Control, Oil & Gas, EPC, Petrochemical, Power, Water Treatment, Manufacturing, or Industrial Trading.
