About ISchool
iSchool is a fast-growing EdTech company empowering students with future digital skills. As we continue expanding, we are looking for a results-driven Sales Representative to convert qualified leads into successful enrollments and deliver an outstanding customer experience.
Job Purpose
The Sales Representative is responsible for engaging with qualified leads, understanding their needs, and converting them into customers. This role plays a key part in driving revenue growth, maintaining high conversion rates, and ensuring a smooth and professional customer journey from initial interest to final enrollment.
Key Responsibilities
Sales Conversion & Customer Engagement
- Convert qualified leads into successful sales
- Understand customer needs and recommend suitable programs
- Clearly present value and guide customers through enrollment
- Achieve and exceed sales targets and KPIs
- Maintain accurate records of interactions and activities
Customer Experience & Relationship Management
- Build strong relationships and ensure a smooth customer journey
- Handle inquiries, concerns, and objections effectively
- Follow up with leads to maximize conversion
Performance & Target Achievement
- Meet daily, weekly, and monthly sales targets
- Maintain high conversion rates and track performance metrics
- Continuously improve sales skills and product knowledge
Collaboration & Feedback
- Align with Presales team on lead quality
- Share feedback and insights to improve conversion strategies
Requirements
- Fluent English speaker (spoken and written)
- Minimum 1 year of experience in customer support and sales in offshore accounts is a must
- Proven ability to handle both inbound support and sales targets
- Strong communication, negotiation, and problem-solving skills
- Professional attitude with a customer-focused mindset
Benefits
- Competitive salary package
- Performance-based incentives
- Clear career growth opportunities within a fast-growing company
- Dynamic and supportive work environment
