Are you someone who loves meeting people, closing deals, and turning conversations into conversions As a Sales Executive, you'll be on the front line of our growthconnecting with customers, understanding their needs, and matching them with the right products or services. This role is perfect for a driven, customer-focused professional who enjoys hitting targets while delivering a standout buying experience.
You'll own your sales pipeline end-to-endfrom first contact to post-sale follow-upswhile building lasting customer relationships and contributing directly to the company's success.
What You'll Be Responsible For
Sales & Customer Engagement
- Proactively identify and pursue new sales opportunities through showroom walk-ins, referrals, networking, and digital leads.
- Engage every leadonline inquiries, phone calls, walk-ins, or referralspromptly and professionally, leaving no opportunity unattended.
- Understand customer needs and recommend tailored solutions that truly fit.
- Deliver confident product demonstrations, clearly explaining features, benefits, and value propositions.
Closing & Performance
- Negotiate terms, close deals efficiently, and ensure smooth transaction processing.
- Consistently achieve or exceed monthly and quarterly sales targets.
- Track your own performance metrics and share regular progress updates with your supervisor.
Product Knowledge & Market Awareness
- Stay up to date with product features, pricing, specifications, and competitor offerings.
- Educate customers on financing options, warranties, and after-sales services to support informed purchase decisions.
- Monitor competitor activity and share relevant market insights with management.
Customer Experience & After-Sales Support
- Handle customer questions and concerns promptly to ensure high satisfaction levels.
- Provide post-sale support, including follow-ups, documentation assistance, and relationship management.
- Collect and analyze customer feedback to identify trends and opportunities for improvement.
Reporting & CRM Management
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Prepare daily, weekly, and monthly sales and lead reports as required.
What You Bring
Education & Experience
- High school diploma or equivalent (Bachelor's degree preferred).
- 13 years of experience in sales or customer service, ideally within automotive or retail.
Skills & Attributes
- Strong sales, negotiation, and closing skills.
- Excellent communication skillsclear, persuasive, and customer-friendly.
- A customer-first mindset with solid problem-solving abilities.
- Comfortable using CRM systems and basic Microsoft Office tools.
- Self-motivated, target-driven, and able to work both independently and within a team.
- Knowledge of the automotive market, financing options, and competitor products is a strong plus.
How Success Is Measured (KPIs)
- Monthly and quarterly sales volume.
- Lead-to-sale conversion rate.
- Customer Satisfaction Score (CSS).
- Number of follow-ups and repeat customers.
