Job Description
Position:Retail Sales Executive Nationality: Saudi National (Mandatory)
Location: Riyadh, Saudi Arabia
Experience: 2–4 Years in Retail Sales
Department: Retail Operations
Reporting To: Store Manager
Job Summary:- We are seeking a dynamic and customer-focused Retail Sales Executive with 2–4 years of retail sales experience to join our Riyadh stores. The ideal candidate will be responsible for achieving sales targets, delivering exceptional customer service, and contributing to overall store performance.
Key Responsibilities
Sales & Target Achievement
- Achieve individual and store sales targets (daily / monthly).
- Drive ATV (Average Transaction Value) and cross-selling opportunities.
- Promote ongoing offers, bundles, and value-added products.
- Maximize conversion rate and customer engagement.
Customer Service
- Provide excellent product knowledge and professional assistance to customers.
- Understand customer requirements and recommend suitable solutions.
- Handle customer queries and complaints professionally.
- Ensure high customer satisfaction and repeat business.
Store Operations
- Maintain proper product display as per company standards.
- Ensure price tags and promotions are correctly displayed.
- Monitor stock availability and coordinate replenishment.
- Support inventory control and stock count activities.
Compliance & Discipline
- Follow company policies and procedures.
- Maintain grooming standards and professional conduct.
- Ensure adherence to Saudi retail and labor regulations.
Requirements
- 2–4 years of retail sales experience (Electronics / FMCG / Fashion preferred)
- Strong communication skills in Arabic and English
- Good selling, negotiation, and closing skills
- Basic knowledge of POS systems and MS Office
- Customer-oriented and target-driven mindset
Key Competencies
- Sales & Persuasion Skills
- Product Knowledge
- Customer Focus
- Teamwork
- Time Management
- Problem Solving
KPIs
- Sales Target Achievement (%)
- ATV & UPT Performance
- Conversion Rate
- Customer Satisfaction Score
- Attendance & Discipline
