Sales indoor

Company Description BFI-Brokerage is an insurance brokerage firm that focuses on delivering competitive insurance packages tailored to the needs of individuals and businesses. Drawing on the expertise of a highly professional team, the company works to protect clients families and valuable assets through customized coverage solutions. BFI-Brokerage emphasizes personalized service, helping each client identify insurance options that align with their risk profile and financial priorities. The company is committed to building long-term relationships based on trust, transparency, and high-quality advisory support.

Role Description This is a full-time, on-site Sales Indoor role based in Cairo. The Sales Indoor team member will handle incoming client inquiries, provide detailed information about insurance products, and help clients select appropriate coverage options. Responsibilities include explaining policy features and benefits, preparing quotations, supporting application and documentation processes, and following up with clients to ensure a smooth onboarding experience. The role also involves maintaining accurate records in internal systems, coordinating with other departments, and contributing to sales targets through proactive communication with prospective and existing clients. The successful candidate will deliver courteous, professional service and uphold BFI-Brokerage's standards of client care and integrity.

Qualifications

• Strong sales and negotiation skills, with the ability to understand client needs and recommend suitable insurance solutions.
• Excellent verbal and written communication skills, with a customer-focused approach and professional phone and in-person etiquette.
• Solid organizational and time-management abilities, including accurate documentation, record keeping, and attention to detail.
• Proficiency with office software and CRM or sales systems, and comfort working with data and basic reporting tools.
• Ability to work on-site in Cairo, collaborate effectively with team members, and maintain a positive, resilient attitude in a fast-paced environment.
• Previous experience in insurance, financial services, or a similar sales or customer service role is preferred.
• Relevant post-secondary education (e.g., business, commerce, finance, or related field) is an advantage.
• Commitment to ethical conduct, confidentiality, and continuous learning about insurance products and market developments.