Description
Job Description
Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
Key Responsibilities
- Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
- Responsible for prospecting new accounts.
- Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
- Conduct site inspections.
- Adhere to the Corporate SOPs.
- Follow up of tentative bookings in the assigned markets.
- Detailed knowledge of competitor set.
- Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
- Responsible for timely contracting from the client base responsible for.
- SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
- Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
- Ability to meet deadlines consistently
- Pro-active and taking initiative
- Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
- Execute sales actions within set cost budget structure.
- Document all sales actions in SFA (S&C).
- Update OPERA contact database at all times.
- Cross sell other Kempinski Hotels.
- Understand, and follow the Company Sales Vision.
Job Requirements
Desired Skills & Qualifications
- Minimum 3 years experience in a sales position
- Degree/Diploma in Hotel Management / Business Administration
- Strong knowledge of Opera & Microsoft Office
- Understands the local culture and have worked in the region
- Fluency in English is a must
- Fluency in Arabic, and other languages, written and spoken, is an added advantage
- Should be result & quality driven.
- Entrepreneurial, straightforward, leader, team player, works well under pressure. people oriented.
- Passionate for European Luxury.
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