Duties and responsibilities :
- Developing sales strategies, including special promotions and campaigns
- Leading, motivating and managing the sales team to meet or exceed targets
- Managing sales department personnel issues, including training
- Conducting regular sales meetings and providing coaching and feedback to team members
- Preparing and monitoring the sales department budget and approving expenditures
- Tracking and analysing sales statistics based on quantitative metrics
- Handling and resolving escalated customer issues
- Establishing sales and revenue quotas and monitoring the performance of sales staff
- Researching market changes and identifying emerging opportunities
- Nurturing relationships with collaborators and clients
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