Sales Marketing Manager

Sales & Marketing Manager – Telecom & HCIS Security Systems

(This position is open to Saudi nationals only)

About the Role

The Sales Manager will be responsible for developing and executing sales strategies for Telecom, ELV, ICT, and HCIS Security Systems solutions across the Kingdom of Saudi Arabia.

The role focuses on generating new business opportunities, managing key client relationships, coordinating with the Pre-Sales team, and achieving annual sales and profitability targets while ensuring compliance with Saudi regulations and HCIS requirements.

Key Responsibilities

Business Development

• Identify and develop new business opportunities within government, oil & gas, industrial, utility, infrastructure, and commercial sectors.
• Build strong relationships with clients, consultants, EPC contractors, and technology partners.
• Promote Telecom and HCIS Security Systems solutions to existing and potential customers.
• Develop strategic account plans for key clients, including Saudi Aramco, SABIC, Ma'aden, SEC, RCJY, and other industrial customers.
• Generate qualified leads and convert them into profitable projects.

Sales & Tender Management

• Review RFQs, RFPs, and tender documents.
• Coordinate with engineering and estimation teams to prepare technical and commercial proposals.
• Lead bid clarification meetings and commercial negotiations.
• Prepare quotations, pricing strategies, and project cost evaluations.
• Negotiate contracts while maintaining targeted profit margins.
• Ensure timely submission of proposals and compliance with customer requirements.

Telecom & HCIS Solutions

Promote and sell solutions including:

• HCIS Security Systems
• Integrated Security Management Systems (PSIM)
• CCTV & Video Analytics
• Access Control Systems
• Perimeter Intrusion Detection Systems (PIDS)
• Fence Detection Systems
• Thermal Cameras
• Command & Control Centers
• Fiber Optic Networks
• Structured Cabling Systems
• LAN/WAN Infrastructure
• IP Telephony
• Microwave & Wireless Communication
• Radio Communication Systems
• Data Center Infrastructure
• Public Address & General Alarm (PAGA)
• Industrial Networking
• Cybersecurity-related infrastructure (where applicable)

Customer Relationship Management

• Maintain long-term relationships with clients and key stakeholders.
• Conduct regular customer visits and presentations.
• Resolve commercial issues and ensure customer satisfaction.
• Monitor client feedback and improve service quality.

Market Intelligence

• Monitor market trends and competitor activities.
• Identify new technologies and business opportunities.
• Maintain an accurate sales pipeline and forecast.
• Prepare monthly sales reports and business development plans.

Internal Coordination

• Coordinate with Procurement, Engineering, Finance, and Project Management teams.
• Support project handover after contract award.
• Follow up on project execution, variation orders, and payment collections.
• Ensure compliance with company policies and quality procedures.

Key Performance Indicators (KPIs)

• Annual Sales Revenue Achievement
• Gross Profit (GP) Achievement
• New Customer Acquisition
• Tender Success Rate
• Proposal Submission Timeliness
• Sales Pipeline Growth
• Client Retention Rate
• Collection Performance
• Number of Customer Visits
• Strategic Partnership Development
• Customer Satisfaction
• Forecast Accuracy

Qualifications

• Bachelor's Degree in Electrical Engineering, Electronics Engineering, Telecommunications Engineering, Computer Engineering, Business Administration, or a related field.
• A valid Saudi driving license is preferred.

Required Experience

• 5–10 years of sales experience in Telecom, ELV, ICT, or HCIS Security Systems.
• Proven experience in industrial, oil & gas, infrastructure, or government projects.
• Strong knowledge of Saudi market requirements and tendering procedures.
• Experience working with EPC contractors and consultants.
• An established customer network within the Kingdom is highly desirable.

Technical Knowledge

• HCIS Security Regulations
• Saudi Aramco Engineering Standards (preferred)
• Telecom Infrastructure
• Fiber Optic Networks
• CCTV & Video Surveillance
• Access Control Systems
• PIDS & Integrated Security Systems
• Network Infrastructure
• Structured Cabling
• Data Center Solutions
• Microsoft Office Suite
• CRM Software
• ERP Systems (SAP/Oracle preferred)

Skills & Competencies

• Excellent communication and presentation skills
• Strong negotiation and influencing abilities
• Strategic business development
• Customer relationship management
• Commercial awareness
• Leadership and team management
• Proposal preparation and contract negotiation
• Time management and planning
• Analytical and problem-solving skills
• Ability to work under pressure and meet deadlines

Preferred Industry Experience

• Oil & Gas
• Petrochemical
• Industrial Manufacturing
• Utilities
• Smart Cities
• Airports
• Ports
• Government Projects
• Critical Infrastructure
• Industrial Security Projects

Language Requirements

• Fluent in English (written and spoken)
• Arabic language proficiency is highly preferred

Working Conditions

• Frequent customer meetings and visits within Saudi Arabia.
• Participation in exhibitions, conferences, and industry networking events.
• Occasional travel within the Kingdom.