Role Purpose
The sales officer's responsibilities include recommending improvements to current sales strategies, informing potential and existing customers of company promotions, as well as preparing accurate sales and activity reports.
Job Accountabilities & Activities
- Developing and sustaining long-lasting relationships with customers.
- Calling potential customers to explain company products and encourage purchases.
- Answering customers questions and escalating complex issues to the relevant departments as needed.
- Developing in-depth knowledge of company products.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Collaborating with the product & marketing department to ensure that the company is reaching its target audience.
- Informing product Manager of possible product improvements and changes to ensure that company products and Solution offering meet current market needs.
- Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
- Analyzing competitors products to determine product features, benefits, shortfalls, and market success.
Education & Certifications
Bachelor's degree in business administration, business management, marketing, or related field is preferred.
Required Years Of Experience
4-5 years Proven Sales experience.
