1- Job description :
Sales Officer is responsible for acquiring and converting leads for auto financing products. The role focuses on achieving monthly sales targets, conducting client assessments, maintaining strong dealership relationships, and ensuring accurate documentation and compliance with internal and external regulations.
2 Responsibilities :
Sales & Lead Conversion- Generate, qualify, and convert leads for auto loan products through dealership visits, outbound activities, and referral networks.
- Achieve monthly sales targets, conversion KPIs, and daily activity requirements.
- Maintain an updated and accurate sales pipeline across all assigned channels.
Customer Engagement- Conduct customer financial assessments to determine eligibility and recommend suitable loan options.
- Clearly explain product features, payment terms, and required documentation.
- Follow up promptly on pending applications to ensure timely completion and high customer satisfaction.
Dealer Relationship Management- Build and maintain strong relationships with automotive dealerships to ensure a consistent flow of leads.
- Support dealers with product awareness, quick issue resolution, and customer-handling guidance.
- Ensure high service quality and professional standards across all dealer interactions.
Documentation & Compliance- Collect, verify, and submit all required documents accurately and within defined SLAs.
- Ensure full compliance with company policies and regulatory requirements.
- Adjust and update applications in line with internal audit, credit, and risk guidelines.
Reporting & Internal Coordination- Maintain updated sales trackers covering all customer interactions and pipeline status.
- Provide daily and weekly performance and activity reports to the Line Manager.
- Coordinate closely with Operations, Credit, and Customer Support teams to ensure smooth and timely application processing.
3 - Requirements :
Bachelor's degree is a must.
Proven sales experience, preferably in banking, auto loans, or consumer finance.
Field sales or dealership experience is a plus.
Strong sales, negotiation, and closing skills.
Excellent communication and client-handling abilities.
Target-driven, proactive, and self-motivated.
Strong attention to detail and accuracy in documentation.
Ability to manage multiple leads and prioritize effectively.
Proficiency in Microsoft Office.
