Job Summary:
The Sales Operations Admin is responsible for supporting the Sales team by coordinating daily operational activities, ensuring smooth communication between Sales and internal departments, and following up on business processes to ensure timely execution. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining accurate records and supporting overall
® Accountability & Responsibilities
- Coordinate daily operational activities between the Sales team and internal departments, including Finance, Logistics, Procurement, HR, and other business units.
- Follow up on sales requests and ensure timely completion of all related processes.
- Monitor the progress of sales-related activities and proactively communicate updates to stakeholders.
- Prepare, maintain, and update sales reports, trackers, and operational records.
- Support the Sales team with administrative tasks, documentation, and process coordination.
- Ensure all required approvals and documentation are completed accurately and on time.
- Schedule and coordinate meetings between Sales and other departments when required.
- Track pending requests and escalate delays when necessary.
- Maintain accurate records of customer-related operational activities.
- Assist in improving sales processes and recommend operational enhancements.
- Coordinate with different departments to resolve operational issues affecting the sales cycle.
- Ensure compliance with company policies and internal procedures.
® Requirements:
1 – Required Experience
- Bachelor's degree in Business Administration, Commerce, or a related field.
- 1–3 years of experience in Sales Administration, Sales Operations, or a similar coordination role.
- Experience coordinating with multiple departments is preferred.
- Strong organizational and follow-up skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- High attention to detail and problem-solving skills.
2 – Technical Skills
- Microsoft Excel (Intermediate to Advanced)
- Microsoft Office Suite
- CRM systems experience is a plus
- ERP experience is a plus
- Reporting and data management
3 – Soft Skills
- Strong communication skills
- Coordination and stakeholder management
- Time management
- Problem-solving
- Teamwork
- Attention to detail
Ability to prioritize task
