Job Description: Pre-Sales & Sales Operations Executive
Role Overview
We are looking for a proactive and detail-oriented Pre-Sales & Sales Operations Executive who will support the sales lifecycle through client engagement, communication management, commercial documentation, and pricing coordination. The ideal candidate should be confident in client-facing interactions and capable of handling pre-sales activities independently.
Key Responsibilities
- Actively participate in cold calling, email outreach, client communication, and engagement activities.
- Manage client-facing interactions and maintain professional communication throughout the sales cycle.
- Coordinate and share commercial and legal documents including SOWs (Statement of Work), estimations, NDAs, proposals, and related documentation.
- Work closely with internal teams to prepare project estimations and ensure timely submissions.
- Review project costing and pricing structures to ensure alignment with business objectives and profitability targets.
- Maintain accurate records of client interactions, proposals, and sales documentation.
- Support the sales team in lead qualification, follow-ups, and opportunity management.
- Ensure smooth coordination between sales, delivery, and finance teams during pre-sales engagements.
Required Skills & Qualifications
- Strong verbal and written communication skills.
- Experience in pre-sales, sales operations, business development, or client coordination roles.
- Confidence in handling client-facing responsibilities and outbound communication.
- Understanding of commercial documentation such as SOWs, NDAs, proposals, and estimations.
- Basic understanding of costing, pricing, and commercial reviews.
- Good organizational and coordination skills.
- Proficiency with email communication, spreadsheets, and CRM tools is preferred.
Preferred Candidate Profile
- Self-driven and proactive approach toward sales support activities.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and ownership mindset.
- Prior experience in IT services, consulting, or software services environment is an advantage.
