Responsibilities
- Oversee all aspects of sales operations, including systems, logistics, pre- and post-sales processes, events, and reporting
- Develop and implement operational strategies to support sales objectives and business plans
- Lead the sales operations support team, establishing clear goals and fostering a high-performance culture
- Improve sales processes and operational efficiency to enhance overall performance
- Work closely with senior management to align sales operations with broader company goals
- Supervise property showings, client meetings, and transaction processes to ensure a seamless customer journey
- Act as the escalation point for complex issues, providing strategic solutions
- Ensure compliance with internal policies and industry regulations
- Identify areas for improvement in sales operations and implement solutions to enhance efficiency
- Define and track key performance metrics to measure the success of sales operations
- Collect and analyze customer feedback to enhance service quality and customer experience
Job Offer
- Competitive salary and benefits package
- Opportunities for professional development and career advancement
- Leadership role in a reputable real estate developer
- Chance to influence strategic initiatives and drive company growth
- Dynamic work environment with exposure to international markets
Requirements
Qualifications & Experience
- Minimum 10 years in sales operations, with a focus on residential real estate in the GCC region
- At least 2 years in a leadership role
- Background in real estate or property development
Skills & Competencies
- Strong analytical and problem-solving skills
- In-depth knowledge of the UAE real estate market
- Excellent presentation and communication skills (verbal and written)
- Team-oriented mindset with a focus on achieving sales targets
- Ability to convey information effectively to diverse stakeholders
