The Sales Operations role supports the sales team by managing CRM data, tracking KPIs, streamlining internal workflows, and improving sales processes. This position acts as the strategic backbone of the revenue engine, allowing the sales team to focus on customer relationships and closing deals.
Responsibilities
- Creating and arranging proposals (technical & commercial) for new & existing clients.
- Study tenders and RFP and arrange proposals according to the requests mentioned in the RFP or the tender.
- Maintain quality of the technical & commercial proposals
- Create costing sheet for any offer after contacting different suppliers to find the best price
- Coordinating with Sales team & operations Team in issuing proposals according to the client's requirements.
- Coordinating with other departments to collect costs of all projects.
- Updating the Pipeline sheet and sending it to the reporting head on a weekly basis.
- Manage and maintain CRM database accuracy and pipeline tracking.
- Prepare sales performance reports, dashboards, and KPI metrics.
- Assist with sales forecasting and planning.
- Coordinate commercial documentation, quotations, and internal approvals.
