Your New Company
A global technology solutions provider is looking for a Sales & Renewals Coordinator to join the team and support managing renewals, strengthening client relationships, and driving retention across an existing customer base.
Your New Role
- Manage the administrative side of the renewal cycle and ensure timely, highrate renewals.
- Track upcoming renewals and maintain accurate CRM data.
- Handle customer enquiries regarding billing, contracts, and renewal terms.
- Prepare renewal forecasts and report on renewal performance metrics.
- Collaborate with sales, customer success, and product teams to resolve issues and enhance the customer experience.
- Stay updated on product features and communicate updates to clients.
What You'll Gain
- Competitive benefits package
- 30 days annual leave
- Education reimbursement
Requirements
- Experience in renewals, sales coordination, or account support, ideally within tech or SaaS.
- Strong communication and relationshipbuilding skills.
- Customerfocused mindset.
- Proficiency with Salesforce.
- Arabic & English language skills.
This is an exciting opportunity to join a respected global leader in the technology sector, contribute in a pivotal administrative and customerfocused role, and continue developing your skills with the added benefit of education reimbursement.
