Sales Specialist

1. JOB PURPOSE:

Support sales and business development activities for the assigned medical laboratory product portfolio by assisting the sales team, developing customer relationships, supporting product promotion, and contributing to business growth.

2. ROLE AND RESPONSIBILITIES:

• Support the sales team in achieving sales and business targets.
• Assist in developing and maintaining relationships with customers and healthcare professionals.
• Support customer visits, product presentations, and follow-up activities.
• Promote assigned medical laboratory products and solutions under the guidance of the sales team.
• Develop a good understanding of the assigned product portfolio and its applications.
• Assist in identifying new business opportunities and potential customers.
• Support the preparation of quotations, proposals, and sales-related documents.
• Follow up with customers regarding product requirements, quotations, and orders.
• Collect and share market and competitor information with the team.
• Maintain accurate customer and sales information in the CRM system.
• Coordinate with internal departments such as Supply Chain, Service, and Finance to support customer requirements.
• Support supplier-related activities and communication when required.
• Adhere to company policies, procedures, and systems.
• Prepare regular updates on customer activities, opportunities, and market observations.

3. QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor's Degree in Medical Laboratory or a related field.
• Fresh Graduate.
• Basic knowledge of medical laboratory products and solutions.
• Strong interest in Sales and Business Development.
• Good communication and interpersonal skills.
• Good presentation and interpersonal skills.
• Ability to learn technical product knowledge and apply it in customer interactions.
• Good command of English.
• Ability to work effectively within a team.

4. PREFERRED SKILLS AND COMPETENCIES:

• Sales & Business Development.
• Medical Laboratory Products & Solutions.
• Customer Relationship Management.
• Communication & Presentation Skills.
• Customer Service.
• Market & Competitor Awareness.
• Negotiation Skills.
• Teamwork & Collaboration.
• Problem Solving.
• CRM & Reporting.
• Product Knowledge.
• Willingness to Learn.