Sales Specialist _ Ex Automotive

Company Description ELTarek Automotive began over 40 years ago in Alexandria, Egypt, as an authorized distributor for Mercedes-Benz passenger cars. Since then, the company has grown into a leading automotive retailer, expanding beyond traditional car sales to offer insurance, financing, and trade-in services. ELTarek Automotive focuses on delivering a distinctive sales and after-sales experience, aiming to build long-term relationships with customers. Today, the company distributes more than 18 automotive brands through branches across Egypt and holds approximately 16% of the Egyptian market share. Team members join a dynamic, customer-focused environment with opportunities to contribute to a well-established, growing business.
Role Description The Sales Specialist – Ex Automotive is a full-time, on-site role based in Giza. This role is responsible for welcoming customers, understanding their needs, and presenting suitable vehicle options and related services, including financing, insurance, and trade-in offers. The Sales Specialist will conduct test drives, prepare accurate price quotations, negotiate offers within company guidelines, and manage the complete sales cycle from initial inquiry to delivery. Daily tasks include following up with leads, maintaining updated product and market knowledge, and ensuring all documentation is completed in line with company policies. The role also involves collaborating with after-sales and finance teams, maintaining a professional showroom appearance, and contributing to sales targets and overall customer satisfaction.
Qualifications

• Proven experience in automotive sales or a similar customer-facing sales role, preferably within a dealership environment.
• Strong customer service and relationship-building skills, with the ability to understand customer needs and provide suitable solutions.
• Effective communication, negotiation, and presentation skills in both verbal and written forms.
• Basic understanding of automotive products, financing options, insurance services, and trade-in processes, with willingness to learn and stay updated.
• Ability to work in a target-driven environment, manage multiple inquiries, and maintain accurate sales records and documentation.
• Comfort using CRM systems, email, and standard office applications to manage leads, follow-ups, and reporting.
• High level of professionalism, integrity, and attention to detail, with a customer-centric mindset.
• Availability to work on-site in Giza, with flexible hours as needed, including weekends and peak business periods.
• Relevant diploma or bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory.
• Previous experience with multiple automotive brands and knowledge of the Egyptian automotive market is an advantage.