Sales Specialist

Title: Sales Specialist - Mining Machinery

Responsibilities:

The Sales Specialist is responsible for driving sales of mining machinery by identifying new business opportunities, managing customer relationships, and providing solutions tailored to customers needs. This role requires a deep understanding of the heavy machinery industry, market trends, and customer requirements in Saudi Arabia.

Key Performance:

(1)Sales & Business Development:

• Identify and pursue new business opportunities in the heavy machinery sector.
• Develop and maintain a strong sales pipeline through effective prospecting and lead generation.
• Meet or exceed sales targets and quotas.

(2)Customer Relationship Management:

• Build and maintain strong, long-term relationships with key customers.
• Understand client needs and provide solutions that meet their requirements.
• Conduct regular follow-ups to ensure customer satisfaction and repeat business.

(3)Product Knowledge & Demonstrations:

• Stay updated on the latest heavy machinery products and industry trends.
• Conduct product presentations and demonstrations to prospective customers.
• Provide technical assistance and support to customers during the sales process.

(4)Negotiation & Closing:

• Negotiate terms and conditions of sales agreements to achieve mutually beneficial outcomes.
• Prepare and present proposals, contracts, and agreements to customers.
• Close sales and ensure a smooth handover to the operations team for order fulfilment

(5)Market Research & Analysis:

• Monitor market trends, competitor activities, and customer preferences.
• Provide feedback to the management team on market developments and potential growth areas.
• Assist in the development of marketing strategies and promotional campaigns.

(6)Reporting & Documentation:

• Maintain accurate records of sales activities, customer interactions, and transactions in the CRM system.
• Prepare regular sales reports and forecasts for management review.
• Ensure all documentation and contracts are completed accurately and promptly.

Experience & Background:

• Bachelor's degree in business, Engineering, or a related field.
• 4-5 years of experience in Sales Specialist role within the mining machinery industry.
• Valid Saudi Arabia Driver's License.