Overview:
The Sales Strategy Expert plays a key role in driving sustainable growth and market competitiveness by designing, evaluating, and refining sales strategies and operating models. You will support the ADC's transformation into a data-driven, customer-centric digital leader, leveraging market insights, advanced analytics, and best practices to maximize revenue streams across digital products and services.
Responsibilities:
- Develop and implement comprehensive sales strategies that align with the company's digital growth objectives and evolving market trends.
- Lead strategic planning cycles for sales, including annual business plans, sales forecasts, and long-term roadmaps.
- Conduct in-depth market, competitor, and customer analyses to identify new opportunities and threats.
- Evaluate and optimize pricing, sales channels, and go-to-market models to improve market share and profitability.
- Collaborate with digital product teams to ensure commercial readiness and effective monetization strategies.
- Contribute to strategic initiatives such as new market entries, digital partnerships, and ecosystem plays.
- Support the design of sales incentive programs and performance management frameworks.
- Prepare executive reports and presentations to communicate strategic insights and recommendations to senior leadership.
Qualifications:
Education:
- Bachelor's degree in Business Administration, Marketing, Customer Experience, or related field.
Experience:
- +6 years of experience in customer experience, customer success, or sales enablement roles, preferably in telecom or B2B services.
Skills:
- Strong understanding of customer journey mapping, sales processes, and customer lifecycle management.
- Proficiency in CRM and CX tools.
- Customer-first mentality with a track record of driving measurable CX improvements.
